Safe & Healthy Gaming

Responsible Gaming — The Core Commitment of app99

Gaming is meant to be fun — not a burden on your life. Know your limits while playing on app99, protect yourself, and keep entertainment enjoyable.

Set Limits
Decide for yourself
Taking a break
Whenever you feel like it
Self-Exclusion
Complete Protection
24/7 Support
Help in Bangla
18+
Age limit is mandatory
4 types
Benefits of Setting Limits
24/7
Support Available
৳0
Getting help is completely free

1. What Is Responsible Gaming?

Responsible Gaming means enjoying online gaming as a healthy form of entertainment — where you stay in full control of your time, money, and mental well-being. It's not just about following rules; it's about being accountable to yourself.

App99 believes gaming is truly enjoyable only when it's done willingly, with a plan, and within set limits. Chasing losses, betting on borrowed money, or hiding your gaming from family — these are the opposite of responsible play.

The Core Principles of Responsible Gaming: Play for fun, not to chase losses. The outcome of every game is random — there are no guaranteed wins.

Online gaming in Bangladesh is growing rapidly. It is becoming popular among the younger generation — which is good news. However, without the right knowledge and limits, it can become a problem. That is why app99 has placed responsible gaming at the heart of its platform from the very beginning.

85%
Members play for entertainment
92%
Stick to your own budget
97%
Satisfied with using the limits tool

2. Why Is Responsible Gaming So Important?

Gaming Addiction is a real problem — millions of people around the world are affected by it. The numbers are no small matter in Bangladesh either. Gaming addiction does not only create financial problems — it can also have a serious impact on family relationships, mental health, and professional life.

How does the problem begin?

Gaming problems rarely start all at once. They develop gradually — beginning as a source of entertainment, then consuming more and more time, then more and more money, then turning into desperate attempts to recover what has been lost. Once this cycle begins, it becomes very difficult to break free on your own.

The responsible gaming tools available at app99 help break this cycle. By setting the right limits at the right time, problems never get the chance to escalate.

Personal Risk

The risk of stress, depression, and loss of self-confidence increases.

Family Influence

Family conflicts may arise, and there is a risk of cracks forming in relationships.

Financial Loss

Serious problems such as depleting savings or falling into debt may occur.

Impact on work

Risk of decreased focus, arriving late, or losing your job.

3. Warning Signs — When Should You Be Concerned?

The most important step in recognising a gaming problem is an honest self-assessment. Watch out for the following signs:

Playing longer than planned

You start by saying "I'll just play for a bit" and hours go by.

Spending beyond your budget

Betting more than you intended, or chasing losses to win back money.

Playing while hiding it from family

Hiding your gaming from loved ones or lying about it.

Feeling Restless When Not Playing

Feeling irritable, anxious, or restless when not gaming.

Betting only after setting aside essential expenses

Spending money meant for rent, food, or medical needs on gaming.

The constant "just one more" mindset

Repeatedly attempting to take breaks but failing to do so.

Neglecting work or studies

Neglecting responsibilities or a decline in performance due to gaming.

If you notice 3 or more of the above signs in yourself, take action now. Delaying will only make the problem worse. Use app99's support team or the Self-Exclusion tool.

4. Take a Self-Assessment

Identify the questions below that apply to you. Giving honest answers is what matters most.

5. app99's Responsible Gaming Tools

App99 provides a range of tools to help you stay in control of your gaming. They're free and available to use at any time.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it is not possible to deposit beyond that limit.

Instant Effect
Session Limit

Set the maximum amount of time you will play in one session. Once the time is up, you will be logged out automatically.

15 minutes to 8 hours
Loss Limit

Set a cap on how much you're willing to lose within a given period. Once the limit is reached, no further bets can be placed.

Financial Protection
Cooling-Off Period

Take a break ranging from 1 day to 6 weeks. During this period, logging into your account or placing bets will not be possible.

Temporary Pause
Reality Check

At set intervals, a pop-up message will remind you how long you have been playing and how much you have spent.

Raising awareness
Self-Exclusion

Close your account for anywhere from 6 months to permanently. Once activated, it cannot easily be reversed.

Complete Protection

These tools can be activated from your account settings or with help from the support team. Lowering a limit takes effect immediately, while increasing one will only apply after a 7-day cooling-off period.

6. Detailed guide to setting limits

Setting limits is the most effective way to practice responsible gaming. Below is a practical guide on how to set the right limits.

Calculate your budget first

Gaming budget = Total income − (Rent + Food + Utilities + Savings + Other necessary expenses)

Only bet what you can afford to lose. Never go beyond that amount.

Type of limitRangeRecommendation
Daily Deposit৳200 – ৳50,0001/30 of your total monthly budget
Weekly Deposit৳500 – ৳2,00,0001/4 of your total monthly budget
Monthly DepositBDT 1,000 – BDT 5,00,000100% of Entertainment Budget
Daily Loss Limit৳200 – ৳20,000Daily deposit of 50-70%
Session Time15 minutes – 8 hoursMaximum 2-3 hours

How to Set Limits — Step by Step

1
Log in to your account

Log in to your account on app99 and click on the profile icon in the top right corner.

2
Go to the "Responsible Gaming" section

Select the "Responsible Gaming" option from the menu.

3
Choose Your Preferred Limit Type

Choose what works for you — Deposit Limit, Loss Limit, Session Limit, or Cooling-Off.

4
Set an Amount / Time Limit

Set a realistic amount or time limit. Remember — limits can be lowered instantly, but increasing them takes 7 days.

5
Confirm

Confirm the change using your OTP or password. It will take effect immediately.

7. Self-Exclusion — Take a Complete Break

Self-Exclusion is app99's most powerful responsible gaming tool. Use it the moment you feel gaming is getting out of your control.

What Happens During Self-Exclusion?

  • Logging into the account becomes completely impossible during the selected period
  • Attempts to open a new account from the same IP or device will also be blocked
  • All promotional emails and SMS are automatically stopped
  • Your remaining balance is kept safe while Exclusion is active

Self-Exclusion Duration

6 months
Short-Term
1 Year
Medium-term
3 years
Long-Term
Permanent
Permanently

Once Self-Exclusion begins, it cannot be cancelled before the period ends. Please think carefully before making the decision. To activate Self-Exclusion, email our support team at: [email protected]

Return After the Exclusion Period

Your account does not reopen automatically after the period ends. You must contact support to consciously request reactivation of your account — and go through a "cooling off" period.

8. Protection of Minors

Participation by anyone under the age of 18 is strictly prohibited on app99. We follow strict procedures to verify age.

Advice for Parents

  • Enable parental controls on your device
  • Never share your app99 account password with children
  • Review the browser history on your computer or smartphone from time to time
  • Have an open conversation with your child about the risks of online gaming
  • If in doubt, contact [email protected] immediately

Parents or guardians can request a third-party Self-Exclusion to keep a family member away from app99. We will take the necessary steps.

9. Tips for building healthy gaming habits

Prevention is always the best approach. Keeping these habits in your daily gaming routine will ensure that gaming remains enjoyable at all times.

Set your budget first

Decide how much money you will spend before you start playing. Once that amount is gone, stop.

Set a Time Limit

Set an alarm. When the time is up, step away from your computer or phone and get up.

Play when you are in a good mood

Gaming when you're angry, sad, or frustrated leads to poor decisions and a higher chance of losing.

Chasing Losses Won't Help

There is no guarantee of winning after a loss. Betting more only means a greater risk of losing more.

Take breaks regularly

Take a 5–10 minute break every hour. Have some tea, go for a short walk.

Let a loved one know

Let a family member or friend know how much you are playing — transparency helps prevent problems.

10. How to Get Help

Acknowledging a problem is a sign of strength — not weakness. There is no shame in asking for help. Reach out to app99 or seek professional assistance.

Help from app99

Live Chat
Get help in Bangla 24/7
Email Support

For professional help

Gaming addiction is a recognised mental health condition. Professional mental health services are available in Bangladesh. Speak to a mental health specialist or counsellor near you. Advisory services are also available at the National Institute of Mental Health (NIMH) and government hospitals.

Remember — reaching out for help is an act of courage. You are not alone. The app99 team is always here for you.

11. app99's Commitment to Responsible Gaming

App99 is not just a gaming platform — it is an organisation committed to the well-being of its members. Our promises:

Strict Age Verification

Age verification is mandatory for every new account. No one under 18 years of age may register on app99.

Free Protection Tools

All responsible gaming tools are completely free of charge — from deposit limits to Self-Exclusion.

Trained support team

Our support team is trained to recognize signs of gaming addiction and can guide you toward the right help.

Awareness Campaigns

We regularly promote responsible gaming awareness messages on the platform.

No Predatory Advertising

App99 does not use misleading or addictive advertising. All offers are presented honestly and transparently.

Educational Information

Detailed information about responsible gaming is always available for free on our site, including this page.

App99 — Committed to Responsible Gaming

Bangladesh's first gaming platform to offer a full suite of responsible gaming features entirely in Bangla.

Complete guide in Bangla

All responsible gaming information, tools, and support are available in full Bengali — understand and use them without any language barrier.

In your own hands

Deposit limits, session limits, loss limits — you set them all yourself. No one forces you; every decision is yours.

24/7 Bengali Support

Need help at 3 AM? Support in Bangla is always available. Average live chat response time is just 2 minutes.

Instant protection

Self-Exclusion or a cooling-off request takes effect immediately. No delays, no complications.

Transparent Information

The RTP, house edge, and risk level of every game are clearly displayed. No hidden information.

Trained Team

Our support team is specially trained to recognise signs of problem gaming and guide you toward the right help.

Frequently Asked Questions

General questions and answers about app99's tournaments and app.

Yes, certain special rules apply to app99's tournament and leaderboard competitions.

Eligibility: Only active and verified account holders may participate in tournaments. If Self-Exclusion or a cooling-off period is active, tournament participation is automatically cancelled.

Scoring: In most tournaments, the leaderboard is based not on total winnings, but on the highest multiplier achieved in a specific game or the number of consecutive wins.

Reward: Tournament prizes are generally awarded as bonus credits or cash — each with their own wagering conditions. The detailed rules for each tournament are stated on the tournament page.

Keep Responsible Gaming in Mind: Don't bet beyond your budget just to climb the tournament rankings. Prizes aren't guaranteed — always stay within your limits.

app99 is a fully mobile browser-optimized platform. There is no need to download a separate APK or app — you get the complete experience right in your standard Chrome, Firefox, or Safari browser.

Benefits of playing on mobile:
• Works on both Android & iOS
• No downloads or installation required
• Type app99.pro in your browser and play instantly
• All games, live casino, and sports betting are fully functional on mobile

Add a shortcut to your home screen: Using the "Add to Home Screen" option in Chrome creates an app-like icon on your phone — tap it to open app99 directly.

Warning: Do not download the "app99 APK" from any third-party site — these are fake and unsafe.

Related Pages

Terms and Conditions
Read more
Privacy Policy
Read more
About Us
Know
💚

Play Responsibly, Enjoy Life to the Fullest

Register on app99 and set your limits from day one. Responsible gaming means more enjoyment, every time.

18+ | Play Responsibly | Terms & conditions apply

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